General Conditions of Sale
These general conditions of sale (hereinafter, for brevity, the "General Conditions") govern the offer and sale of products (hereinafter for brevity the "Products" or "Product") by Dalther snc, headquartered in Moncalieri (To) - Via San Martino, 6 - C. F. and P.I. 11375380018, registered at the Chamber of Commerce of Turin no. PRA/96690/2015/CTOAUTO, through its platform accessible via the domain names daltherbeauty.com and any future mobile applications (taken together or separately, hereinafter referred to as the "Site").
The Site is allowed only to persons who:
(B) have accepted these Terms and Conditions;
(C) are enrolled at the Site by creating an account (hereinafter, for brevity, the "Registered Users" or, in the singular, l '"Registered User");
(D) are of the quality of consumers under the Consumer Code (as defined below), understood as those individuals who, in connection with the purchase of the Products, acting outside his trade, business, craft or professional activity;
(E) are older.
The offer and sale on the site and in general to the relationship between Dalther snc and Registered Users are covered by these General Conditions, the provisions contained in Legislative Decree no. 206/2005 and subsequent amendments and additions on the Rights of the Consumer (hereinafter referred to as the "Consumer Code"), the applicable laws of internet commerce, Distance Selling and the provisions generally applicable to the type of service provided by Dalther snc under D. Decree 185/1999 and ss. m. and .i. and Legislative Decree no. 70/2003 and ss. m. and i. (Hereinafter jointly for brevity, the "Rules on Electronic Commerce"). The General Conditions will also apply to new types of products that will be provided in future by Dalther snc, Unless otherwise noted. The Registered User is asked to print a copy of the General Terms and or store them in a durable medium
2. Overview and Scope
2.1 These Terms and Conditions shall apply to the offer and sale of products made by Dalther snc on the Site. The offer and sale on the Site constitutes a distance contract governed by Articles. 50 et seq. of the Consumer Code and the Rules on Electronic Commerce.
2.2 The General Conditions apply are those in effect at the date of dispatch of the order form set forth in Article 3.1.
2.3 The General Conditions may be changed at any time, subject to the right of withdrawal as well as Registered User below disciplined. Any changes and or new conditions will be in force from the moment of their publication on the Site. To this end Dalther snc encourages Users Register to regularly access to the Site and to check the General Conditions latest. In the event that the Registered User did not intend to accept the changes to the General Conditions, he may withdraw by giving notice by registered letter with acknowledgment of receipt addressed to Dalther snc - Moncalieri, 10024 Via San Martino, 6, or by electronic mail to the e-mail to firstname.lastname@example.org with seven (7) working days notice.
2.4 The continued use of the Site by the Registered User, once the period referred to in paragraph 2.3 is manifestation of the will to accept the General Conditions as may be amended.
2.5 These Terms do not govern the sale of products and / or the provision of services by persons other than Dalther snc that are possibly on the Site via links, banners or other hypertext links. Before carrying out commercial transactions with these parties is necessary that the Registered User check their conditions of sale. Dalther snc is not responsible in any way for the provision of services and / or sale of products by any such person. On web sites accessible via such links Dalther snc no control and or monitoring. Dalther snc is not responsible for the content of those sites nor for any errors and or omissions and or violations of the law by the same.
3. Pre-contractual information
3.1 In accordance with the Rules on Electronic Commerce, Dalther snc inform the Registered User:
(A) to conclude the purchase of one or more products on the Website, the Registered User will have to fill out an order form in electronic format and send to Dalther snc, By computer, following the instructions that appear from time to time on the Site, and will accompany the different phases of the purchase;
(B) the contract is concluded when Dalther snc records the order form, after verification of the correctness of the data relating to the order and payment;
(C) before submitting the order form, the Registered User will be able to identify and correct any errors in data entry by following the instructions from time to time indicated on the Site, and will accompany the different phases of the purchase; when you register your order form, Dalther snc send a Registered User, to the email address indicated, an e-mail confirmation containing information about the characteristics of the product purchased, the details of the price, the means of payment used, the cost of shipping and any additional costs. Please keep the email receipt as proof of purchase or store it in a durable medium;
(D) the order form will be stored in the database Dalther snc for the time necessary to execute the order and, in any case, in terms of law. To access your order form, the Registered User will be able to see "My Account - My Orders" of the site, where you will find a list of all orders placed.
4. Terms and Conditions of Sale
4.1 The offers published on the Site are available in limited time duration and quantity of Products Limited.
4.2 All prices on the site are expressed in Euro (€) and are inclusive of VAT. The contribution to the costs of delivery to the address indicated by the Registered User is explicitly stated and are inclusive of VAT. This amount will be shown separately on the order form prior to sending and e-mail confirmation of the order.
4.3 The price of the products may be changed without notice, provided that the price charged to the Registered User will be posted on the board at the date of transmission of the order form.
4.4 The Products may be sold at discounted prices.
4.5 The Products shall remain the property of Dalther snc until payment of the purchase price and expenses by the Registered User.
4.6 Dalther snc shall proceed to the purchase order only after receiving confirmation of payment of the total amount due, consisting of the purchase price, shipping costs and any additional cost, as indicated in the order form .
4.7 Dalther sncreserves the right to refuse orders from Registered Users who do not give sufficient guarantees of solvency or which are pending disputes.
4.8 Dalther snc also reserves the right not to accept orders by any person, that are anomalous in relation to the amount of products purchased or the frequency of purchases made on the Site, as well as in connection with the use or suspected misuse of gift certificates referred to in Article 14.
5.1 The products offered on the site are limited in number and may run out before the expiry of the relevant offer. It may happen that the product ordered is no longer available after the registration of the purchase order. In the event of unavailability of the product ordered, the Registered User will be promptly notified by e-mail and the purchase order will be canceled. If payment has already been executedDalther snc agrees to (a) provide to the Registered User a product of equal price and similar to the one ordered by model or, if the registered user will not be interested, (b) provide a voucher to be valid on future purchases (equal to the amount paid by the Registered User for the product), or (c) refund the amount paid by the Registered User (which do not bear interest) as soon as possible and However, within a period of thirty (30) working days from the day after the order. The refund amount will be notified by e-mail and credited on the same means of payment used for purchase or by bank transfer.
6.1 Deliveries are made to the address indicated by the Registered User in the order form. It is understood that for shipping address is considered the address indicated by the Registered User in the order form and that this can not be changed in any way after the completion of the purchase process. The Registered User is solely responsible for shipping address provided. It is necessary that the Registered User provide a telephone number - rather mobile phone - that can possibly be used in the course of the transaction or shipment, as well as possibly the applicant's name on the intercom or bell at the delivery address.
6.2 Delivery times are those given during the purchase process in the "Shipping" of the Site. In the case of non-disclosure of a specific term of delivery, it will take place no later than thirty (30) working days from the next the order.
6.3 Upon delivery of the Products to the carrier in charge, will be sent to the Registered User an e-mail confirming shipment, which will contain a link where you can check the status of the same.
6.4 In case of impediments to the delivery due to force majeure, Dalther snc not be held responsible in any way.
6.5 Delivery is considered completed when the product is made available to the Registered User to the address specified in the order form. There is no delivery on the ground.
6.6 It is understood that in no case is it possible to agree with either Dalther snc nor with the carrier for delivery appointment. In case of non-delivery to the absence of the recipient at the specified address, the carrier will leave a card to certify the delivery attempt. On the third delivery attempt went "empty", the courier will leave a card with directions that the Registered User will have to follow the same day to contact the carrier to provide for the withdrawal personally. Where the Registered User fails to contact the carrier in time (five days from the third failed attempt), the purchase agreement will be terminated in accordance with art. 1456 cc and the Registered User will lose the right to delivery of the product, which will be returned to Dalther snc. The latter will have the right to retain the Product upon refund of the amount paid by the Registered User excluding costs of delivery of the product was not successful, and the cost of return, custody and management of the practice may be incurred from Dalther snc. The termination of the contract and the amount of the reimbursement will be communicated to the Registered User by e-mail. The refund amount will be credited to the payment method used by the Registered User for purchase.
7.1 The Registered User who bought products through the Site has the right to terminate its contract with Dalther snc, without penalty and without specifying the reason, within fourteen (14) working days from the date of receipt of the goods, where otherwise specified. The return must be exercised following the procedure indicated on the Site. Upon receipt of the email return authorization, the Registered User will be required to make Dalther snc through direct delivery or shipment, using a carrier of their choice and own expense, within fourteen (14) working days from the date of authorization, the purchased items with the 'label attached and properly packed in their original packaging (if any), complete with all accessories. Products must be shipped to the following address: Castelnuovo Don Bosco (At) 14022 - Via Garibaldi, 30 For any information please contact Paolo Da Lama and Laui Therese Gueye by e-mail at email@example.com
7.2 Under Article. 67, paragraph II, of the Consumer Code, constitutes a necessary condition for the exercise of the right to make the substantial integrity of the product to be returned. The products must not have been damaged and or altered and must have the original label attached.
7.3 For the exercise of the right of return is not required that the goods to be returned is secured against theft and accidental damage from transport. However, because the risk inherent in the return of the goods, he becomes responsible Dalther snc invites the buyer who wishes to exercise the right of return to ensure, at its own expense, the shipment to the value indicated in the -mail confirmation of the purchase.
In accordance with Article 7.4. 67, fourth paragraph, of the Consumer Code, only after the return of the Product and only after verifying the fulfillment of 7.1, 7.2, 7.3 above, Dalther snc will, in the shortest possible time, to reimburse the sums paid by the Registered User for the Product minus the initial shipment of the same, as indicated in the e-mail confirmation of the order. The refund amount, which does not bear interest, will be notified via e-mail and credited on the same means of payment used for purchase or by bank transfer. It remains the possibility Registered User to adhere to current commercial offerings.
7.5 Under Article. 55, II paragraph, letter d) of the Consumer Code, the right of return is excluded in the event that the sale must relate to products tailored or personalized or which by their nature can not be returned.
8.1 Payment of the Products purchased on the Site shall be effected by bank transfer, cash and Paypal.
8.2 In return, Dalther snc will invoice using data provided by the Registered User.
8.3 In the event of non-payment, Dalther snc will charge the costs related to the management dell'insoluto Registered User and reject its purchase order, communicating via e-mail.
9. Guarantees and nonconformity of Products
9.1 All products sold on the Site are covered by a legal guarantee of conformity provided by Articles. 128-135 of the Consumer Code (hereinafter, for brevity, the "legal guarantee") and the provisions of Articles. 114-127 of the Consumer Code.
9.2 The description of the products offered on the Site has been prepared by Dalther snc. Registered User to provide as much information as possible to evaluate the product on the basis of the suppliers, under its responsibility, have communicated to Dalther snc. The images and colors of products posted on the Site may differ from the actual result of the locale of the systems and / or the tools for their visualization. Dalther snc is not responsible for the mismatch between the product ordered and the description of the product on the Site, in the event that the mismatch resulting from errors attributable to the supplier and the description of which Dalther snc was not and could not be acquainted with the use of reasonable diligence. In detail:
(A) in the event that the product purchased was not in compliance (by size, color, quantity and model) to that order, the Registered User shall, by e-mail to the e-mail firstname.lastname@example.org, give timely notice to Dalther snc within 5 days of delivery or within 8 days of the discovery of the discrepancy, specifying the reason for the discrepancy (attaching photos) and taking care to return the product to Dalther snc whole and complete the original packaging, if present, or in any case in packaging suitable to allow a safe shipment. If even just one of the conditions just described is not respected, Dalther snc not make the rebate of the amount paid or will replace the Product. Otherwise Dalther snc, made the necessary checks, it you are eligible, will replace the product at its own expense within 30 (thirty) days from the date of receipt of the notification by part of the Registered User. If replacement is not possible, Dalther snc is committed to offer the Registered User a voucher with a maturity of three (3) months (equal to the amount paid by the Registered User for the Product then result dissimilar) to rely on future purchases or refund the amount paid by the Registered User (which do not bear interest) as soon as possible and, in any case within thirty (30) working days of receipt of the alert by the User recorded. The refund amount will be notified by e-mail and credited on the same means of payment used for purchase or by bank transfer;
B) in the event that the product purchased is damaged due to transportation, the Registered User, upon receipt of the product, is required to report the fact to the presence of the carrier, challenging and reporting immediately any tampering, deformation, damage or alteration found, appending on the delivery receipt and also by giving timely notice to Dalther snc within 8 days of delivery by e-mail at email@example.com (attaching photos), taking care to return the product to in packaging suitable to allow a safe shipment. If even just one of the conditions just described is not respected, Dalther snc will not make the rebate of the amount paid or will replace the Product. Unlike Dalther snc, made the necessary checks, they met the requirements, will replace the Product within thirty (30) working days from the date of receipt of notice from dell ' Registered user. If replacement is not possible, Dalther snc is committed to offer the Registered User a voucher with a maturity of three (3) months (equal to the amount paid by the Registered User for the Product then result damaged) to rely on future purchases or refund the amount paid by the Registered User ( that does not bear interest) as soon as possible and, in any case within thirty (30) working days of receipt of the notification by the Registered User. The refund amount will be notified by e-mail and credited on the same means of payment used for purchase or by bank transfer;
(C) in the event that the product purchased is defective or flawed, the Registered User shall, by e-mail to the e-mail firstname.lastname@example.org, give timely notice to Dalther snc within 5 days of delivery or within 8 days after discovery of the defect, specifying the reasons (attaching photos) and taking care to return the product to Dalther snc whole and complete the original packaging, if present , or in any case in packaging suitable to allow a safe shipment. If even just one of the conditions just described is not respected, Dalther snc will not make the rebate of the amount paid or will replace the Product. Otherwise Dalther snc, Made the necessary checks, it you are eligible, will replace the Product within thirty (30) working days of receipt of the alert by the User recorded. If replacement is not possibleDalther snc is committed to offer the Registered User a voucher with a maturity of three (3) months (equal to the amount paid by the Registered User for the Product then result defective) to rely on future purchases or refund the amount paid by the Registered User ( that does not bear interest) as soon as possible and, in any case within thirty (30) working days of receipt of the notification by the Registered User. The refund amount will be notified by e-mail and credited on the same means of payment used for purchase or by bank transfer.
9.3 Excluded from Legal Warranty Products opened, modified or altered in any way by the Registered User. Also excluded from the scope of the legal guarantee against defects caused by accidental events or responsibility of the Registered User.
10. Duties and responsibilities of Dalther snc
10.1 Dalther snc agrees to correct any errors in the description of the products offered on the Site, in the shortest time possible, from the report of the same. The reporting of such errors can be made by contacting the Customer Service Dalther snc to the addresses indicated in the introduction.
10.2 Dalther snc is not responsible for damage of any kind arising from the use of the product improperly and / or not in accordance with the manufacturer's instructions.
10.3 Dalther snc not be liable in the event of loss of earnings, loss of income, profits, data or for any other indirect and consequential damage of any kind arising out of or related to contracts subject to the Terms and Conditions.
10.4 The liability of Dalther snc, in any case, may not exceed the total value of the purchase order.
10.5 In no event Dalther snc be liable for non-performance in any of the obligations to it arising from contracts subject to the General Conditions in the event that the failure is caused by unforeseeable circumstances and / or force majeure, including, but not limited to, disasters natural, terrorist acts, strikes, network failures and / or blackout.
11. Suspension of service
11.1 Dalther snc reserves the right to temporarily suspend, without prior notice, the operation of the Site for the time necessary to the technical interventions necessary and / or desirable to improve the quality of services offered.
11.2 Dalther snc may at any time discontinue the service if there are justifiable reasons (or security breaches of confidentiality or otherwise), giving in such a case report to the Registered User.
12. Changing the terms of sale and / or termination of the sale on the Site
12.1 Dalther snc reserves the right to change the terms of sale of the Products on the Site and / or terminate the sale of products on the Site.
12.2 Dalther snc shall in no way be held responsible to the Registered User or third parties for such changes and / or cease if the sale of the Products on the Site.
13. Site content and intellectual property rights
13.1 The intellectual property rights and / or industrial property on the contents of the Site, such as, for example, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, including menus, web pages, graphics, colors, schemes, tools, fonts, design of the Site, diagrams, layouts, methods, processes, functions and software, are the exclusive property of Dalther sncand other respective owners. And 'The reproduction, modification, duplication, copying, distribution, sale or other uses of the images, the content of the Site, unless previously authorized in writing by Dalther snc. It' also Any use of the content of the Site for commercial and / or advertising.
13.2 The other distinctive signs that distinguish the products sold on the Site are trademarks of their respective holders and are used by Dalther snc under license, for the sole purpose of distinguishing, describing and advertising the products for sale on the Site. Any use of the brands mentioned above does not conform to the law and not authorized is prohibited. Is not in any way be used in any distinguishing marks on the Site to take unfair advantage of the distinctive character or reputation of these or to damage them and their owners.
13.3 In no case the Registered User may alter, change, modify or adapt the Site or the materials made available by Dalther snc
14.1 Dalther snc offers the possibility, in its sole discretion, to receive discount coupons. The coupons can be distributed by Dalther snc its customers, actual or potential, promotional or commercial purposes, in electronic or paper form, either directly or through partner companies; by way of example, the coupons may be granted at the time of registration or after registration and the first purchase of a new registered user invited by a Registered User exists. The coupons entitle the beneficiary to the discount associated with them, with the limitations described for each voucher.
14.2 The validity, the terms and conditions of use and the value of the voucher are specified at the time of issuance of the voucher. In case of discount coupons offered by Dalther snc at a specific offer, such vouchers can not be used for other offers. In any case, the coupons must be used before the expiration date specified on the issue date.
14.3 The discount vouchers are not transferable or assignable. The coupons are not redeemable for cash or earn interest on them.
14.4 The coupons can not be used to pay the shipping charges.
14.5 In the case of returns, discount coupons will not be refundable.
15. Governing Law and Jurisdiction
15.1 These Terms and Conditions are governed by Italian law.
15.2 In case of disputes arising from the interpretation, validity and / or execution of these General Conditions, the Registered User has the right to protect their interests through a consumer association in the forms art. 140 of the Consumer Code, or initiate a court settlement to the dispute resolution for consumer pursuant to art. 141 of the Consumer Code. E 'but without prejudice to the Registered User the right to have recourse to the ordinary for the resolution of disputes arising from the interpretation, validity and / or execution of these General Conditions and in this case the territorial imperative is that of the judge's place of residence or domicile of the Registered User.